Martes, Hulyo 5, 2011

Front Office Department

      The FRONT OFFICE is the nerve center of a hotel. Members of the front-office staff welcome the guests, carry their luggage, help them register, give them their room keys and mail, answer questions about the activities in the hotel and surrounding area, and finally check them out. In fact, the only direct contact most guests have with hotel employees, other than in the restaurants, is with members of the front-office staff.


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12 komento:

  1. wayneHulyo 8, 2011 nang 4:34 AM

    tamaaa..nerve jud

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  2. cathyHulyo 9, 2011 nang 2:06 AM

    yes , its true and the front office department must attentive and hospitable...because they are the one who welcome guest..

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